The Terms and Conditions set out below form the basis on which we, Cathay Cineplexes Pte Ltd and its affiliates, provide you with the convenience of various services and information online. By accessing this website and the services and information offered, you are subject to and agree to comply with these Terms and Conditions.

  1. Website Services
  2. We provide the services and content made available at this Website, including but not limited to the on-line movie booking service ("Website Services") for your convenience only. We do not assume liability for any reliance placed on any information or content provided in relation to the Website Services, whether relating to us or to any third party. You may use the Website Services only for the purposes for which and in the manner in which they are intended. We may at our discretion, with or without prior notice, modify, delete, edit or withdraw any part, component, or all of the Website Services at any time, or stop or suspend any of them, temporarily or permanently and whether for the purposes of updating, upgrading or system maintenance or otherwise.
  3. Payment Services
  4. For your convenience, we facilitate your use of certain third-party services that enable the use of accepted credit cards to make payment for movie tickets booked online or for your use of other Website Services ("Payment Services"), from or through this Website. Such Payment Services are provided by third parties and are the sole responsibility of such third parties. Please consult these third parties on any matter arising in connection with the Payment Services. We are not responsible for and will not be deemed to be a provider of the Payment Services or any part of such Payment Services, even if you access or use the Payment Services through this Website and/or pay for the Website Services through the use of the Payment Services. You are required at all times, to observe and comply with the applicable conditions, directions, stipulations and/or requirements relating to the use of the Payment Services and the prescribed processes of the Payment Services, whether expressed at the Website, by third parties or otherwise. The Payment Services may not be available if any problems arise with the interconnectivity between this Website or the respective website(s), systems, or facilities of the third parties. Any failure or non-availability of the Payment Services shall not absolve you from liability to make payments due to us.
  5. Other Terms and Conditions
  6. These Terms and Conditions do not derogate from but are in addition to any other terms and conditions that may be applicable to specific Website Services as contained elsewhere or by virtue of the processes relating to the use of such Website Services. For example, you may be prevented from canceling or changing your online purchase of movie tickets or use of other Website Services after confirmation of such purchase or use is issued. All transactions once completed and confirmed are not exchangeable or refundable under any circumstances. No refunds or exchanges will be entertained if your tickets are uncollected. If your booking is made via third party websites or mobile apps, we will not be held liable for any errors.
  7. Rules and Regulations
  8. These Terms and Conditions also do not derogate from but are in addition to the rules and regulations applicable to the use of our facilities or premises, such as but not limited to our cineplexes, which may be displayed or notified to you elsewhere. For your convenience, please note that in accordance with Singapore law, movie viewers must meet the minimum qualifying age to watch movies with the respective ratings as follows:
    • NC16 - Not for Children below 16 years of age.
    • M18 - Mature audiences aged 18 years and above only.
    • R21 - Restricted to audiences aged 21 years and above only. This replaces the previous R(A) or Restricted (Artistic) rating.
    For more information on the new rating system implemented by the Media Development Authority with effect from 29 March 2004, please visit Films Classification Database . We, therefore, reserve the right to verify the age of and deny any patron who does not meet the minimum qualifying age, entry to any movie based on the relevant rating of that movie. No refunds for purchased tickets will be made in such cases. A child, regardless of his or her age, who is more than 0.9m in height, will require a ticket to be admitted to any movie.
  9. Reservation of Rights
  10. We may (but are not obliged to) to
    • (a) monitor, screen, censor or reject any activity, content, or material appearing on this Website;
    • (b) investigate any violation or non-compliance with these Terms and Conditions; and
    • (c) do all such acts as may be necessary to ensure the provision of the Website Services and/or the smooth operation of this Website in the manner we desire.
    We may further reject, modify, relocate, delete, edit, block or withdraw any material or content at this Website or at any time stop, prevent or suspend use of the Website Services by any person.
  11. Intellectual Property
  12. All copyright trademarks, and other intellectual property rights comprised in the information, text, graphics, scripts, software, technology, music, sound, photograph, or any other materials or works used on, contained in, or used in connection with the Website (collectively "Materials") are our sole and exclusive property or are otherwise licensed to us. You are permitted to download and print the materials from the Website for personal, non-commercial use provided you do not violate the provisions in these Terms and Conditions. Subject to such limited permission, you are not permitted to reproduce, reverse compile, adapt, modify, distribute, commercially exploit, display, broadcast, hyperlink or transmit in any manner or by any means or store in an information retrieval system any part of the Website or the Materials without our prior written consent. You must not create derivative works from the Materials or insert a hyperlink to this Website from any other website or use any material contained at this Website or indicate any association or link to this Website without our prior written consent. Further you must not use any of the Materials in advertising or publicity or indicate any association or link to this Website or any of our websites without our prior written approval.
  13. Links to Other Websites
  14. Except as expressly stated, any other websites linked to this Website by hyperlink or otherwise are so linked for convenience and ease of reference only. We do not represent or intend for such links to be referrals or endorsements of such other sites or the entities operating such sites. We do not control nor contribute to such sites or the information contained in or services or facilities offered or made available at such other websites.
  15. General Disclaimer
  16. This website and the website services and use of all related facilities are provided on an “as is, as available” basis without any warranties whether express or implied. We disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, non-infringement, or implied warranties from the course of dealing or usage of trade to the extent permissible by applicable law. We are not liable for the accuracy of any information made available for your convenience or for any kind of damages, whether general, special, consequential, or incidental damages including for not limited to lost profits, lost business, or lost data however arising. We do not guarantee uninterrupted, continued, or secure access to this website or the website services or that any of them will be error-free or free from computer virus or other invasive or damaging code. We are not responsible for any loss, damage, or loss opportunities as a result of the user accessing, using, or relying on this website or the website services. We do not assume responsibility for any delay, failure, or inability to gain access to or use this website or any of the website services due to any cause beyond our control, including acts of God, civil or ethnic unrest, shortage of material, industrial dispute, power failures, laws and regulations, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority, import or export regulations or embargoes, acts or defaults of any telecommunications network operator or other service providers, severance or suspension of the use of communication lines for reasons attributable to third-party telecommunication carriers. Notwithstanding any other provision in these terms and conditions and save for liability for personal injury or death caused by our negligence and to the extent permitted by applicable law, we exclude any liability for obligation, right, remedy, or claim in tort.
  17. Amendments and Other Terms and Conditions
  18. We may from time to time amend these Terms and Conditions which you are required to update yourself of. You are deemed to have accepted these Terms and Conditions so amended upon your use of this Website or the Website Services following such amendment. In addition to these Terms and Conditions, additional terms and conditions may apply to the use of certain of the Website Services as indicated elsewhere at this Website.